Privacy Policy

RoxHQ is operated by:

This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

When you create an account, we may collect:

• Name
• Email address
• Team name
• Event selections
• Start times
• Account login details

If you purchase Pro access:

• Payment information is processed securely via Stripe.
• We do not store your full card details.

How We Use Your Information

We use your data to:

• Create and manage your account
• Operate crew dashboards
• Sync start times
• Provide live tracking features
• Process payments
• Send essential service emails
• Improve the platform

We may also send product updates or promotional emails if you opt in.

You can unsubscribe at any time.

Analytics

We use Google Analytics (GA) to understand:

• Website traffic
• User behavior
• Platform performance

Analytics data may include:

• Device type
• Location (general region)
• Pages visited
• Usage patterns

This data is anonymized and used for improvement purposes only.

Data Sharing

We do not sell your personal data.

We may share limited data with:

• Stripe (for payment processing)
• Hosting providers
• Email delivery services
• Analytics providers

All providers are required to handle data securely.

Data Storage & Security

We take reasonable steps to protect your data using:

• Secure hosting
• Encrypted connections (HTTPS)
• Access controls

However, no online platform can guarantee absolute security.

International Users

RoxHQ operates globally.

Your data may be processed in Australia or other jurisdictions where our service providers operate.

By using RoxHQ, you consent to this transfer.

Your Rights

You may:

• Request access to your data
• Request correction of inaccurate information
• Request deletion of your account

To do so, email: support@roxhq.app

Cookies

RoxHQ uses cookies for:

• Authentication
• Analytics
• Performance optimization

You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of RoxHQ means you accept the updated version.